Jordan is a very good 911 operator, until she gets a call from a teen girl reporting a prowler. Jordan makes a small error of judgment, and the girl ends up killed. Six months later, a shaken Jordan is working away from the phones, teaching trainees the ropes. But when a call from a frantic kidnapped girl, Casey, comes in, Jordan overcomes her fear and takes over. She uses all her skills and training to try to find Casey -- who's locked in the trunk of a car -- before it's too late. But, to Jordan's horror, she eventually realizes that the kidnapper is the same man who killed the other girl.
Did you know?
In the opening scene, one of the callers into the 911 centre says "I think I'm having an overdose and so is my wife" - the line made famous by Edward Sanchez, a policeman who confiscated marijuana from a suspect and then made brownies with it. He called 911 when he thought he had taken too much. Read More